.zib-ticket-toolbar {
    padding: 18px;
    margin-bottom: 14px;
}

.zib-ticket-toolbar-title {
    display: flex;
    align-items: center;
    justify-content: space-between;
    gap: 16px;
}

.zib-ticket-stats {
    display: grid;
    grid-template-columns: repeat(4, minmax(0, 1fr));
    gap: 1px;
    margin-top: 18px;
    overflow: hidden;
    border: 1px solid var(--muted-border-color);
    border-radius: 6px;
    background: var(--muted-border-color);
}

.zib-ticket-stats > div {
    min-width: 0;
    padding: 12px 8px;
    text-align: center;
    background: var(--muted-bg-2-color);
}

.zib-ticket-stats strong,
.zib-ticket-stats span {
    display: block;
}

.zib-ticket-stats strong {
    margin-bottom: 3px;
    color: var(--key-color);
    font-size: 18px;
}

.zib-ticket-stats span {
    overflow-wrap: anywhere;
    color: var(--muted-color);
    font-size: 12px;
}

.zib-ticket-card {
    display: flex;
    align-items: center;
    gap: 18px;
    min-height: 92px;
    padding: 16px 18px;
    margin-bottom: 12px;
}

.zib-ticket-card-main {
    min-width: 0;
    flex: 1;
}

.zib-ticket-card-title {
    display: flex;
    align-items: baseline;
    gap: 10px;
    min-width: 0;
}

.zib-ticket-card-title b {
    min-width: 0;
    overflow: hidden;
    text-overflow: ellipsis;
    white-space: nowrap;
    color: var(--key-color);
}

.zib-ticket-card-meta,
.zib-ticket-detail-meta {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 8px 12px;
    margin-top: 10px;
    color: var(--muted-color);
    font-size: 12px;
}

.zib-ticket-card-action {
    flex: 0 0 auto;
}

.zib-ticket-badge {
    display: inline-flex;
    align-items: center;
    min-height: 22px;
    padding: 2px 7px;
    border-radius: 4px;
    font-size: 12px;
    line-height: 18px;
}

.zib-ticket-badge.status-open {
    color: #b54708;
    background: #fffaeb;
}

.zib-ticket-badge.status-processing {
    color: #175cd3;
    background: #eff8ff;
}

.zib-ticket-badge.status-replied {
    color: #027a48;
    background: #ecfdf3;
}

.zib-ticket-badge.status-closed {
    color: var(--muted-color);
    background: var(--muted-bg-color);
}

.zib-ticket-empty {
    display: flex;
    flex-direction: column;
    align-items: center;
    justify-content: center;
    min-height: 220px;
    gap: 8px;
    text-align: center;
}

.zib-ticket-empty > i {
    color: var(--muted-3-color);
    font-size: 32px;
}

.zib-ticket-form .form-group,
.zib-ticket-reply-form {
    margin-bottom: 16px;
}

.zib-ticket-form label,
.zib-ticket-reply-form label {
    display: block;
    margin-bottom: 7px;
    color: var(--key-color);
}

.zib-ticket-detail {
    max-height: min(68vh, 680px);
    overflow-y: auto;
}

.zib-ticket-conversation {
    display: flex;
    flex-direction: column;
    gap: 12px;
    padding: 18px 0;
}

.zib-ticket-message {
    width: min(86%, 680px);
    padding: 12px 14px;
    border: 1px solid var(--muted-border-color);
    border-radius: 6px;
    background: var(--muted-bg-2-color);
}

.zib-ticket-message.is-user {
    align-self: flex-end;
    background: color-mix(in srgb, var(--focus-color, #2a9ff6) 9%, var(--main-bg-color));
}

.zib-ticket-message.is-staff {
    align-self: flex-start;
}

.zib-ticket-message-head {
    display: flex;
    align-items: center;
    flex-wrap: wrap;
    gap: 6px;
    margin-bottom: 8px;
    font-size: 12px;
}

.zib-ticket-message-head span {
    padding: 1px 5px;
    border-radius: 3px;
    color: var(--muted-color);
    background: var(--main-bg-color);
}

.zib-ticket-message-head time {
    margin-left: auto;
    color: var(--muted-2-color);
}

.zib-ticket-message-content {
    overflow-wrap: anywhere;
    color: var(--main-color);
    line-height: 1.75;
}

.zib-ticket-reply-form {
    padding-top: 16px;
    border-top: 1px solid var(--muted-border-color);
}

.zib-ticket-reply-form textarea {
    margin-bottom: 12px;
}

@media (prefers-color-scheme: dark) {
    .zib-ticket-badge.status-open {
        color: #fdb022;
        background: rgba(247, 144, 9, 0.14);
    }

    .zib-ticket-badge.status-processing {
        color: #84caff;
        background: rgba(23, 92, 211, 0.18);
    }

    .zib-ticket-badge.status-replied {
        color: #6ce9a6;
        background: rgba(2, 122, 72, 0.18);
    }

}

@media (max-width: 640px) {
    .zib-ticket-toolbar-title,
    .zib-ticket-card {
        align-items: stretch;
        flex-direction: column;
    }

    .zib-ticket-toolbar-title .but,
    .zib-ticket-card-action .but {
        width: 100%;
        text-align: center;
    }

    .zib-ticket-stats {
        grid-template-columns: repeat(2, minmax(0, 1fr));
    }

    .zib-ticket-card-title {
        align-items: flex-start;
        flex-direction: column;
        gap: 4px;
    }

    .zib-ticket-card-title b {
        white-space: normal;
        overflow-wrap: anywhere;
    }

    .zib-ticket-message {
        width: 94%;
    }

    .zib-ticket-message-head time {
        width: 100%;
        margin-left: 0;
    }
}